Version 20.002.5006?
Open software, click on tuning. Set run/stop switch in run position, turn ignition switch on.
Wait a couple seconds, then click on VCI (next to available calibration). Does it show a calibration stored in the VCI, or is it a bunch of question marks?
On the left side of that screen, does it show the VIN of the bike, or does it say "No Communication"