SE Pro Street Tuner

[hd06]

   I have ext. warranty and don't want to screw that up by using a different tuner. I was told by a HD Service Dept. that they would have to put on a dyno to set it up.

[DTTJGlide]

What mods have you done & have you used all HD parts?

[hd06]

 Street Cannons, SE 55 cc manifold, K&N filter.

[rigidthumper]

SE Street Tuner does not affect warranty, as it keeps the bike within the guidelines in the tested area designated by EPA/CARB , as long as it's used IAW the directions.

[hd06]

  Thanks

[HD/Wrench]

For customers that have or want to keep warranty in effect SE street tuner is the only way to get around it . PV tuner will not get you there any more than a TTS as there is a box that needs to be checked that the SE street tuner has been installed . I deal directly with several Sm from the dealers and they have been snagged on the myth that a PV tuner will get you around that , ( MOCO stepping up their game as well there is one more new trick that they have implemented ) ( flash it back with the Street tuner before needed service work )  So one SE street tuner plus what ever you want to add will get you around that deal. But with Moco reps showing up for a large% of warranty claims now finding NON SE parts in the cam chest is a instant power train void going into effect . Its not the dealers this is just the MOCO flexing its rules .

Not trying to turn this into a Pv vs what ever battle.  Install high flow and mufflers and have an issue no street tuner HA HA another void  its getting down right crazy

[Hossamania]

I don't want to run this off the rails, but I never quite understood the concept of removing the PV or other tune and install the SE tune to keep the warranty. I mean, I understand, but it is not always practical. It means you must travel with it, hope it works when you need it, and do a quick download on the side of the road while waiting for the tow truck to show up. I've heard this discussion with aftermarket pipes and such as well, just change them before you take it in. First, a pain in the ass, and second, if you're out of state traveling, good luck with that.
Either keep the warranty with proper accepted parts, or just own the fact that the warranty is void for a better running bike.
Just my two cents worth, now back to the issue at hand.

[HD/Wrench]

I get it for sure but its the MOCO they are putting in road blocks so to speak to stop tampering this is nothing new its been this way for 10 years on the auto side .  I think guys need to really step back get off their high horse and understand what the warranty is and why it is in place.

you have an engine that was built to last X miles at X power . this was the entire deal to start with . So said guy bolts a super charger on it or NOS  BB kit cams etc etc and damages the engine . Now he takes it off and back to the dealer for his FREE engine repair what ever . then upset that the dealer is not willing or MOCO is not willing to do the repair that the end customer believes should be free

Not taking a side here but really ?? I see more whining in the HD world than any where else .  Guys want to vastly increase power on an engine that was never tested to those level and then whine about a manufacture telling them to go pound sand and voiding the power train warranty .  The complete ridiculous idea that it should be covered just blows my mind that people think that way .

I cannot take my disel truck that makes 700 tq throw a tuner on it that now makes 1150 tq and whine that it burnt the trans up ..  Broad brush strokes on that as most of the new trans/ engine programming  are now so complex that no one has gotten completely  around the coding yet.

[hogsty]

I'll say it.  It's dishonest as well. 

Some expect the MOCO or dealers to eat the cost of fixing their mistakes, then at the same time cry about the high prices they charge.  It's like retail stores building in a percentage to cover the cost of shoplifting.  On my 2019 I bought HD parts and the SE tuner as a way to keep the warranty in place while  getting a better-than-stock running bike.  The bike runs good with just the downloaded stage 1 tune.  Could it run better with a PV and some aftermarket parts?  Absolutely.  Down the road I will go that route, but for now with the sumping and transfer issues still plaguing the M8 I'll stick with the warranty.

[PoorUB]

I have never understood how a customer could modify the engine, be it just exhaust, AC or cams and get warranty.  Harley built this monster themselves. Warranty should  be voided with any modification.

[Hossamania]

I have never understood how a customer could modify the engine, be it just exhaust, AC or cams and get warranty.  Harley built this monster themselves. Warranty should  be voided with any modification.

I agree, the fact that the Moco allows modifications within their parameters is at least something that is good for the consumer. Better than nothing.
I have a friend with a '17, waited until warranty was done, and just put cams, pipes, ac, and PV tuner on it. He had the parts on hand a month beforehand, and the day warranty went off, parts came off. With any luck he'll be able to ride sometime before May, with the way winter is going around here.

[FSG]

I have never understood how a customer could modify the engine, be it just exhaust, AC or cams and get warranty.  Harley built this monster themselves. Warranty should  be voided with any modification.

[Malazan]

My dealer uses and recommends the PV they also told me I can put whatever I like in my bike, as long as it is not the causal part on a failure, they will honor my warranty

[rigidthumper]

That is a MOCO decision,  unless the dealer is providing the warranty $.

[Malazan]

How does the MOCO know, I'm a Ford Tech and we do warranty work all the time we shouldn't be doing. Ford doesn't know any better?

[PoorUB]

Harley is watching pretty close on warranty after the EPA went after them a couple years ago. A minor warranty issue  will probably  be ignored but anything major gets the evil from the MoCo rep, more so with M8 issues.

[FSG]

How does the MOCO know, I'm a Ford Tech and we do warranty work all the time we shouldn't be doing. Ford doesn't know any better?

someone will let the cat out of the bag one day and the dealer you work for will be taken to the cleaners

[Malazan]

It's not just this dealer it's every dealer I've ever worked for over 20 years. This industry is crazy

[HV]

In the Past the MOCO was not as diligent as they are now in checking for after market Tunes....add ons ...parts...

Around 2 years ago we had a Extended warranty rejected and the Bike black listed when they found a SE Tuner on it ( found by them requesting a screen shot of the Calibration ID etc )  It said RACE Tuned ..Poof no more warranty ....then this past year we had the MOCO them selfs requesting screen shots of Cal Id etc....Street tuned OK...Race Tuned or non HD Cal...Poof no more warranty .... Also if the Bike has a Stage 3...4   etc and does not say Street Tuned .....and show a HD CalID....Poof again ....warranty GONE ..........this effects guys buying extended warranty's as well....the Extended Guys are looking for the same correct Factory approved INFO.........times are changing guys....a Dealer thats recommending and using a PV or any non HD Tuner is asking for big issues ......what INDY Shops do is another story...but HD Dealers are being watched VERY Close as to what they sell or recommend now....

[Malazan]

Man that's worse and more intense than any car dealer. Diesel guys are always getting "Potty mouth" warrantied and they all have tuners, aftermarket turbos, exhaust etc.

Nobody even bats an eye on the auto side, who would have guessed a motorcycle would garner such attention

[rigidthumper]

Something to do with the millions HD had to pay to the EPA...

[HV]

Something to do with the millions HD had to pay to the EPA...

Bingo Brother

[sandrooney]

What about pipes? Say you had Vance and Hines slip on's but used the Street Tuner, would you still have warranty?

[HV]

What about pipes? Say you had Vance and Hines slip on's but used the Street Tuner, would you still have warranty?

In some cases ( Sumping continuously ) The MOCO wanted Pics of the whole Bike in particular what pipes its running ...only reason I can see why is to find a reason to Ditch the warranty 

[sandrooney]

My dealer say's the MoCo could care less what pipes you are running,as long as you have the Street Tuner.
I find that hard to believe . I am sure they would do their best to get it covered but what if I was out of town?
I am trying real hard to leave mine stock. It is getting harder by the day. It's a Softail so not too worried about sumping as I haven't seen or heard of any credible reports of Softails sumping. I guess it is still in the back of my mind or I would not be so concerned about warranty.