Error Reading Interface

[06roadglide]

I have a the tech question for you guys.

I've been trying to do some Data logging using my black TTS.  About 20% of time it will sync up without issues but the remaining 80% it won't. It will sometimes sync then lose it in a few seconds or just not sync at all. I've tried switching USB ports, com ports and updating serial-USB adapter driver.
TTS prompts me with "Error Reading Interface"

My Laptop is the same one I've used for a few years now, Win7 home edition and my USB-serial adapter is a Trendnet TS-U9. which is the same one I've always used with my TTS and this laptop.
Is it possible that after doing some TTS updates that my adapter isn't capable of enough kbps and losing the connection that way?
Or
Do I need a new adapter?
Or
I'm I experiencing a problem with my Dongle?

[harpwrench]

I seemed to have less com port issues with TTS if I disconnected from the home wi-fi. Super Tuner has aborted a couple times too and I was on wifi both times. May all be coincidence though.

[06roadglide]

It couldn't have been that, It wasn't connected, wifi or ethernet

[06roadglide]

Picked up a new USB-serial adapter today. It's still doing the same thing.

[06roadglide]

Anyone near 45311 that has a TTS and computer? I'm trying to connect my bike with mine to do some data logging but having issues.  Want to see if it's possibly my bike having problems with connecting and not my TTS unit.

[FLTRI]

The way it was explained to me when we first started working with USB adapter issues for connectability.
There is a plethora of serial/USB adapters out there but there is a fundamental difference between them.
Some adapters allow data communications both ways.
Some adapters only allow 1 way.
This is why TTS researched an adapter that works...for sure.
There may be other communications differences/issues between adapters that add to compatibility but I do know what TTS sells works for sure.
Bob

[06roadglide]

Anyone have a link to where I can get just the TTS adapter?

[BVHOG]

I use this one with no issues http://www.belkin.com/us/p/P-F5U409
Do you by any chance have digital guages, if so you may need to pull the accessory fuse

[FLTRI]

Anyone have a link to where I can get just the TTS adapter?

Call TTS direct for this.
Bob

[06roadglide]

Thanks to all for the suggestions.

I called TTS directly and got their adapter and its working great so far.

I don't know what changed to make my old adapter stop working but it's nice that it was a cheap fix.

[06roadglide]

I use this one with no issues http://www.belkin.com/us/p/P-F5U409
Do you by any chance have digital guages, if so you may need to pull the accessory fuse

I didn't notice this post.  Not sure if I tried the exact adapter that you have.  I do know that one of the the I tried was a belkin. But to answer it in case anyone else searches for answers for a similar problem.
No.  I have all the original 06 road glide gauges.