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Great customer service

Started by oldmansbike, July 14, 2009, 12:09:43 PM

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oldmansbike

Thumbs up to Bell Helmets for great customer service. Bought a new Bell shorty helmet last year. Didn't use it much last year but used it all the time this year once it got warm enough. Had some really hot days back in June and whatever they finish their helmets with turned real sticky in the hot sun. Contacted Bell and they sent me a shipping label and said send it back and we will send you a new one. A week later I had a new helmet. No hassle whatsoever. Really excellent customer service in my book.
RIDE TO EAT AND EAT TO RIDE

Little Al

good to hear, especially nowdays.

I always used Bell helmets back when I was racing and just sorta drifted away from them when I stopped. Good customer service is a deal closer for me, looks like I'll be drifting back towards Bell...
Little Al

Dennis The Menace

Same here as little Al...wore only Bell in 60's 70's when I rode my MX bike.  Will have to see if they fit my melon.  Many helmets dont, I have a weird head shape.  Evidenced by lack of brain.  lol

Good to hear they take care of customers.

menace

Rags722

Crap, back in the 60's all you could buy was Bell's or those metalflaked off brand lids sold in the Honda dealerships.